Valerie Pearcy is General Manager of Mod Green Pod, the sustainable design brand focused on high-end textiles and wallcoverings. She oversees the business operations and co-pilots the strategic growth of the business, which was founded in 2005.
Prior to Mod Green Pod, Valerie spent 11 years with Hoover’s, which was acquired by Dun & Bradstreet in 2003. In her last role she served as Director of Customer Care. In that capacity, she worked as part of Hoover’s Customer Experience department, with primary responsibility for customer education, feedback, and support. She also advised the business on areas of improvement in the customer lifecycle to enhance the customer experience. Valerie was a member of the core teams for many of the company’s major redesign and product launches since 2002.
Her other positions at Hoover’s included Quality Assurance, third-party vendor relationships, and leading various editorial teams.
Prior to joining Hoover’s, she worked in other fields including academic survey research. Valerie has a B.A. from Smith College and an M.A. from the University of Texas at Austin, where her graduate work focused on design history.